Cookie Policy
How BLOCO uses cookies and similar technologies, and how you can manage them.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website operators information about how their site is used.
Similar technologies include web beacons, pixels, and local storage, which function in a similar way to cookies. References to cookies in this policy include these similar technologies.
2. How BLOCO Uses Cookies
BLOCO uses cookies for the following purposes:
2.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function. They enable core features such as account login, session management, and checkout. You cannot opt out of strictly necessary cookies.
- Session authentication and security tokens;
- Shopping basket and ticket selection;
- Load balancing and server routing.
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors use the Platform so we can improve it. They collect anonymised data about page visits, session durations, and navigation paths.
- Google Analytics (anonymised IP, session data);
- Internal platform analytics.
2.3 Functional Cookies
These cookies remember your preferences to improve your experience.
- Remembering your login details (if you select stay logged in);
- Language and region preferences;
- Event search history and saved preferences.
2.4 Marketing and Targeting Cookies
These cookies are used to deliver relevant advertising and to track the effectiveness of marketing campaigns. They require your consent before being set.
- Meta Pixel (Facebook/Instagram advertising);
- Google Ads conversion tracking;
- Retargeting cookies.
3. Managing and Withdrawing Consent
When you first visit the BLOCO Platform, you will be presented with a cookie consent banner. You can accept all cookies, or manage your preferences to accept only strictly necessary cookies.
You can change your cookie preferences at any time by clicking the Cookie Settings link in the footer of the website.
You can also control cookies via your browser settings. Most browsers allow you to refuse or delete cookies. Note that blocking certain cookies may affect the functionality of the Platform. Instructions for managing cookies in common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies;
- Safari: Preferences > Privacy;
- Firefox: Options > Privacy and Security;
- Microsoft Edge: Settings > Privacy, Search and Services.
4. Third-Party Cookies
Some cookies on the Platform are set by third parties such as Stripe, Google, and Meta. These third parties may use cookies to collect information about your online activity across different websites. We do not control these third-party cookies. Please refer to the relevant third party's cookie or privacy policy for more information.
5. Cookie Retention
Cookies are retained for different periods depending on their type. Session cookies expire when you close your browser. Persistent cookies remain for a set period (typically between 30 days and 2 years) unless deleted earlier by you.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or regulation. The effective date above will be updated accordingly.
7. Contact
If you have any questions about our use of cookies, please contact us at support@bloco.co.uk.