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Help Centre/Buying tickets

Can I transfer my ticket to someone else?

Yes - use Send to Friend on the ticket in your BLOCO dashboard. Your friend gets an email and sees the ticket in their own BLOCO account.

Yes. You can send a ticket to someone else with Send to Friend. Here's how it works.

How to send a ticket to a friend

  1. 1Log in to your BLOCO dashboard at admin.bloco.events.
  2. 2Open the booking from Your Tickets on the dashboard, or from My bookings.
  3. 3Find the ticket you want to send and select Send to Friend.
  4. 4Enter your friend's email address. You can add their first name too.
  5. 5Select Send to Friend to confirm.
  6. 6You see a message that the ticket was sent. The ticket stays in your account, marked Transferred, with the address you sent it to.

On the BLOCO website, Dashboard in your profile menu and My tickets at the bottom of the page both take you to your BLOCO dashboard.

Send to Friend isn't on the My tickets page of an organiser's own ticket shop.

What your friend gets

Your friend gets an email from BLOCO about the ticket. If they already have a BLOCO account with that email address, the ticket shows in their dashboard.

If they don't have a BLOCO account, they create a free one with the same email address. The ticket shows when they open their dashboard.

Check the email address before you send. Your friend sees the ticket only when they log in with that exact address.

Why use Send to Friend

Send to Friend puts the ticket in your friend's own BLOCO account, and your account keeps a record of who you sent it to.

Sending a screenshot of your QR code to someone is not a safe way to pass on a ticket. If both of you try to use the same QR code, only the first scan will work. The other person will be refused entry.

Why can't I see Send to Friend?

Send to Friend does not show on a ticket when:

  • The booking is on a payment plan that is not fully paid yet. The booking says "Ticket available once fully paid". Send to Friend shows after the last payment.
  • The payment for the booking did not complete. The booking says "Payment not completed".
  • You already sent the ticket. It says "Transferred" and "Sent to" with the address you sent it to.
  • The booking or the ticket was cancelled or refunded.

You also cannot send a ticket that was already scanned at the door.

If none of these applies and you still can't see Send to Friend, raise a concern through your BLOCO account and include your booking reference.

Is there a deadline?

No. There is no time limit on Send to Friend. You can send a ticket until it is scanned at the door.

Related articles

Can I buy tickets for someone else?Where are my tickets?How do I create a BLOCO account?

Still need help?

Ask the BLOCO assistant in the corner, or email support@bloco.co.uk.

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