Where are my tickets?
Your tickets are delivered instantly by email and saved in your account and the app.
Your tickets are delivered instantly - here's where to find them.
Check your email
As soon as your booking is confirmed, we send your tickets to the email address you used at checkout. The email comes from BLOCO and has your QR code ticket(s) attached.
Check your spam or junk folder if you can't see it in your inbox. Occasionally booking confirmation emails end up there.
Find them in your BLOCO account
If you have a BLOCO account, your tickets are always saved there:
- 1Log in at bloco.co.uk or open the BLOCO app.
- 2Go to 'My Tickets' in the menu.
- 3Find your booking and tap it to see your ticket with the QR code.
Find them in the BLOCO app
The BLOCO app is the easiest way to have your tickets ready on event day. Download it from the App Store or Google Play, log in with the same account you used to buy, and your tickets will be right there.
Still can't find them?
- 1Make sure you're checking the right email address - the one you used when you booked.
- 2Check that your payment went through - log in and look for the booking in 'My Tickets'. If there's no booking, the payment may not have been processed.
- 3If your payment did go through but tickets are missing, contact us at support@bloco.co.uk with your name and booking reference and we’ll sort it out.
Don't buy tickets again thinking yours didn't go through - check your account first. If you've been charged, the booking exists.