How do I update my email address or personal details?
Update your name, phone, or email in Account Settings; email changes need verification.
Keeping your details up to date means your tickets always reach you and your account stays secure. Here's how to make changes.
Updating your name or phone number
- 1Log in to your account at bloco.co.uk or in the app.
- 2Go to Account Settings or your Profile.
- 3Edit the relevant fields and save your changes.
Updating your email address
- 1Go to Account Settings.
- 2Select Change Email.
- 3Enter your new email address and confirm your current password.
- 4A verification link will be sent to your new email address - click it to confirm the change.
Until you verify the new email address, your old one stays active. Make sure you can access the new email inbox before making the change.
Once your email is updated, all future booking confirmations and notifications will go to the new address. Previous booking confirmation emails will still be in your old inbox.
Updating your password
See the dedicated article How do I change my password? for a step-by-step guide.
What if I can't access my account to make changes?
If you're locked out of your account, start with the password reset flow - see I can't log in to my account. Once you're back in, you can update your details as above.