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Help Centre/Event day

How do I show my ticket at the door?

Use the app, your confirmation email, or Apple/Google Wallet to show your QR code at entry.

Getting in is easy. Here's how to have your ticket ready before you arrive.

Option 1 - Show it on the BLOCO app (recommended)

The easiest and most reliable way. Download the BLOCO app, log in with your account, and your tickets will be right there in 'My Tickets'. Tap your ticket to bring up the QR code and show it to the scanner at the door.

Download the app and find your ticket before you leave home - not when you're standing at the door in the cold.

Option 2 - Show it from your confirmation email

Open your booking confirmation email on your phone and show the QR code to the scanner. Make sure your screen brightness is turned up - dark screens are the number one cause of slow scanning at the door.

Option 3 - Save to Apple Wallet or Google Wallet

For even quicker access, you can save your ticket to Apple Wallet (iPhone) or Google Wallet (Android). This means your ticket is available from your lock screen without needing to open an app or find an email - brilliant if you're at a busy venue.

What if I have no signal?

No signal? No problem - as long as your ticket is already downloaded or saved to your wallet, you don't need internet to show it. The QR code is stored on your device.

A few important things to remember

  • Your QR code is unique to you - don't share it or screenshot it to others.
  • Each QR code can only be scanned once. If someone else uses your ticket before you arrive, you may be refused entry.
  • Arrive in good time. Last entry times are set by the organiser and are shown on the event page.

If you share your QR code and someone else uses it first, BLOCO cannot issue a replacement or guarantee your entry. Keep your ticket private.

Related articles

Where are my tickets?Someone else has used my ticket - what do I do?Can I transfer my ticket to someone else?

Still need help?

Ask the BLOCO assistant in the corner, or email support@bloco.co.uk.

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