Showing your ticket, entry issues, and what to do at the door.
How do I show my ticket at the door?
Use your confirmation email or Apple/Google Wallet to show your QR code at entry.
Someone else has used my ticket - what do I do?
Speak to the organiser at the door with your booking in your account, then report it to BLOCO after the event.
I was refused entry to an event - what can I do?
The organiser has final say on admission; refund eligibility depends on the reason, and the booking fee is never refundable.